Terms & Conditions
1 General and Definition
1.1 Set out below are the terms and conditions under which “the company” carries out service and repair work on behalf of “the customer”
1.2 Nothing in these terms and conditions is intended to affect, nor will it affect the customers statutory rights under the Consumer Rights or the Unfair Contracts Terms Act 1977 and any amendment thereto.
1.3 “Goods” means all Items, parts and other things to be sold by the company to the customer whether or not supplied in conjunction with “the work”
1.4 “Work” means anything to be done by the company whether by way of repair, servicing, fitting or otherwise.
2.1 Any estimate given by the company shall be considered an approximation of the likely cost involved based upon such inspection as the company can or is allowed to carry out at the time of giving the estimate.
2.2 Prices of goods are those current at the time of the estimate and the company reserves the right to increase such prices if the price to the company is increased between preparing the estimate and obtaining the goods
2.3 Unless otherwise agreed in writing, If it appears during the process o any Work that the estimate will be exceeded by a significant amount, the company will not continue the Work without further express permission (oral or written) from the customer.
2.4 All prices are inclusive of value added tax.
The company will use its best effort to do work or supply goods within any time period notified to the customer but shall not be responsible for any delay in supplying the Goods or carrying out the work howsoever caused and time shall not be of the essence.
4.1 Unless otherwise agreed in writing, delivery of the goods shall be at the company’s premises. Personal cheques are not accepted.
4.2 All specially ordered goods must be paid for at the time of ordering.
4.3 Work will be deemed complete when the customer is advised by the company that it has been completed and the customer’s vehicle is ready for collection. The customer will pay for all work done and goods supplied on collection.
5.1 If the vehicle is not collected by the customer within 24 hours of being advised that all work is complete, the company may charge for storage of the vehicle at the current rate. The company may sell the vehicle if the customer fails to pay any monies due to the company after it has been notified that the work has been completed and the customer is given ninety days notice of the company’s intention to proceed to sell it. Upon any such sale the company shall pay the balance of the proceeds of sale to the customer after deducting all monies due to the company. In the event of a shortfall, the company shall require the customer to pay this within 14 days.
6.1 The customer should remove all items of value not related to the vehicle in respect of any loss or damage which is not the responsibility of the company the customer shall rely upon his own insurance. The Company’s only responsibility for loss or damage to any vehicle or it’s accessories or contents shall arise if caused by the negligence of the company or its employees. Except in respect of death or personal injury, the liability of the company to the customer for any direct loss, damage, costs or expenses shall not exceed £2 million in respect of any one event or series of connected events.
6.2 The company shall not be liable to the customer or be deemed to be in breach of contract by reason of any delay in any failure to perform any of its obligations if the delay or failure is due to any cause beyond the company’s reasonable control.
7 Return of Goods
7.1 Goods which are not normally stocked and are therefore specially ordered from a supplier for a customer cannot be accepted back for credit under any circumstance.
8.1 The company warrants its work free of defects in workmanship for a period of 12 months or 12000 miles, whichever occurs sooner from the date of completion of the work.
8.2 No warranty will apply if and to the extent that a defect is caused or worsened by any of the following:
(a) A failure to inform the company of the defect or have it examined by the company; and
(b) A failure to give the company the opportunity to remedy it.
(c) If the goods have been subject to misuse, negligence or accident or used in the vehicle for racing, rallying or similar sports, hire or reward.
(d) The repair or maintenance of the goods by anyone who is not authorised by the relevant manufacturer.